McAfee Enterprise Support

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The McAfee Enterprise Support app is intended for current McAfee Business and Enterprise customers who are using the ServicePortal to create and manage Service Requests with McAfee Technical Support.

McAfee business and enterprise customers can use this app to get real-time status updates to their Service Requests as they are updated by our Support staff.
You can also use this app to provide quick updates to your open Service Requests, allowing McAfee Technical Support Engineers to focus on troubleshooting and resolving your issues without delays.

McAfee Customers can login to this app using the same login credentials they use with the McAfee ServicePortal.

Currently compatible with the following versions of iOS: 10, 11, and 12

This app supports English only and has not yet been localized to support any other languages.

To register yourself or to create new Service Requests, please use the ServicePortal. Your McAfee grant number is required during registration.
If you don’t remember your password for the ServicePortal, please use the “Forgot Password” link.
ServicePortal: https://support.mcafee.com/

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此應用程序可幫助企業客戶管理其McAfee支持服務請求
McAfee Enterprise Support應用程序適用於使用ServicePortal通過McAfee技術支持創建和管理服務請求的當前McAfee Business and Enterprise客戶。

McAfee業務和企業客戶可以使用此應用程序獲取其服務請求的實時狀態更新,因為我們的支持人員會對其進行更新。
您還可以使用此應用程序快速更新您的開放式服務請求,從而使邁克菲技術支持工程師能夠專注於故障排除和解決您的問題而不會出現延遲。

McAfee客戶可以使用與McAfee ServicePortal一起使用的相同登錄憑據登錄此應用程序。

目前與以下版本的Android兼容:7,8和9

此應用程序僅支持英語,尚未本地化以支持任何其他語言。

要註冊您自己或創建新的服務請求,請使用ServicePortal。註冊時需要您的McAfee授權號。
如果您忘記了ServicePortal的密碼,請使用“忘記密碼”鏈接。
ServicePortal:https://support.mcafee.com/

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