Rescue Lens
If a picture is worth a thousand words, then what’s the value of live streaming video?
The Rescue Lens app for iOS, now with audio, allows support agents to use the camera on your iOS device to see what you are seeing. Show them the problem in a live support session and let them walk you through the steps for resolution.
To use this application you must be receiving support from an agent who is using Rescue Lens. With your permission, agents have the ability to see what you choose to show them using the camera on your smartphone or tablet.
How to use:
1) Install the application
2) Launch the application
3) Enter the six digit pin code given to you by the support agent
4) Point the camera at the issue
支持代理可以用相機在Android設備上看到你所看到的
如果一張圖片勝過千言萬語，那有什麼的實時視頻流的價值？
救援鏡頭的應用程序為Android，現在音頻，允許支持代理用相機在Android設備上看到你所看到的。告訴他們在現場支持會話的問題，並讓他們引導您進行解析的步驟。
要使用這個程序，你必須是從誰在使用救援鏡頭代理人獲得支持。如果你同意，代理商還得看你選擇什麼樣向他們展示使用相機上的智能手機或平板電腦的能力。
如何使用：
1）安裝應用程序
2）啟動應用程序
3）輸入的支持代理提供給您的六位數字的PIN碼
4）將相機對準問題