Salesforce Social Studio

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Social Studio puts Salesforce’s enterprise-grade social media management capabilities at your fingertips. Plan and create compelling content campaigns from Publish. Foster and moderate community conversation from Engage. Use Analyze to access your Listening dashboards. And with Quick Search, quickly see what’s happening across the social web. The Social Studio Mobile App is completely cloud-synced, so anything you do on your phone will be reflected everywhere you use Social Studio (and vice versa).

Publish
• Create, schedule, and manage content for Twitter, Facebook, Instagram, LinkedIn, YouTube, Pinterest, and Google+.
• Measure the effectiveness of your posts.
• Approve content before it is scheduled.

Engage
• Respond to posts and engage with your communities on Twitter, Facebook, Instagram, LinkedIn and YouTube.
• Monitor what’s happening on Forums, Blogs, News sites, and more.
• Reply, Retweet, Like, Favorite, Comment, Quote (etc.) to your heart’s content.
• Collaborate efficiently with your community management team.
• Flag, tag, categorize and organize content as it comes in.

Analyze/Listen
• Broad listening support for many millions of sources.
• Access Broad Listening dashboard from your phone.
• See what’s happening on your owned social properties.
• Easily share key insights with a tap.
• Get instant search results for any keyword(s) with Quick Search.

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將Salesforce的企業級社會化媒體管理在你的指尖。
社會工作室把Salesforce的企業級社會化媒體管理功能,在你的指尖。規劃和創建從發布引人注目的內容活動。福斯特和搞適度的社會對話。並與快速搜索,快速查看發生了什麼跨社交網絡發生的事情。社會工作室Android應用程序是完全的雲同步,因此任何你在手機上做將會處處體現您使用社交工作室(反之亦然)。

發布
•創建和Twitter和Facebook的日程計劃內容。
•內容發布到Instagram的應用程序。
•測量你的帖子的效果。

從事
•回應訊息,並在Twitter,Facebook,Instagram的,LinkedIn和YouTube的社區接觸。
•監控什麼在論壇,博客,新聞網站,和更多。
•回复,轉推,喜歡收藏,評論,(等),你的心臟的內容。
•與社區管理團隊有效協作。

快速搜索
•獲得任何關鍵字(S)與快速搜尋即時搜索結果。
•快速訪問您最近的搜索。
•查看最後7天的結果匯總,其中包括後音量,情緒等等。

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