SingPass Mobile
Log in within seconds using your fingerprint or 6-digit passcode.
KEY FEATURES
- View your government-verified data in one place
With the new MyInfo Profile feature, customize the data you want to see. Choose from your passport expiry date, CPF account information, HDB property, and more.
- Say goodbye to long passwords
You don’t have to enter your SingPass ID or password anymore. With QR Login. simply scan or tap the QR code to launch the app, verify and you’re in! You can also launch commonly-used digital services directly from the app with our Login Shortcut feature.
- Transact securely on-the-go
Going for a holiday or staying overseas? Enjoy greater mobility when you use the new SingPass Mobile app. No more waiting for SMS OTP, or carrying a token around!
***
SET UP IN 3 EASY STEPS
To set up, all you need is a smartphone, an internet connection, and a registered SingPass account.
- Step 1: Install SingPass Mobile by clicking the button above.
- Step 2: Complete a one-time set up.
- Step 3: You’re all set. Log in to government digital services using your fingerprint or 6-digit passcode – it’s that simple!
FEEDBACK
We want to hear from you! For feedback, questions or concerns, please email us atsupport@singpass.gov.sg.
Note: SingPass Mobile can only be installed on one device at a time.
This application is bought to you by the Government Technology Agency of Singapore.
***
RECOMMENDED REQUIREMENTS
For an optimised user experience, do keep your device updated minimally with iOS version 9.0 and above.
COMMON ISSUES
Directed to singpassmobile.sg when tapping on the QR code during login?
This is due to a delay by iOS at times in retrieving the required configuration file (Apple-App-Site-Association, or AASA in short), which is necessary for QR code tapping (Universal Links) to work.
Here are some workarounds that worked well with other users experiencing the same issue:
- Try again later. Most users reported that iOS managed to retrieve the necessary configuration after some time
- Uninstall SingPass Mobile from your device, then download the app again from the official App Store
Log in within seconds using your fingerprint or 6-digit passcode.
KEY FEATURES
- View your data from government sources in one place
With the new MyInfo Profile feature, customize the data you want to see. Choose from your passport expiry date, CPF account information, HDB property, and more.
- Say goodbye to long passwords
You don’t have to enter your SingPass ID or password anymore. With QR Login. simply scan or tap the QR code to launch the app, verify and you’re in! You can also launch commonly-used digital services directly from the app with our Login Shortcut feature.
- Transact securely on-the-go
Going for a holiday or staying overseas? Enjoy greater mobility when you use the new SingPass Mobile app. No more waiting for SMS OTP, or carrying a token around!
SET UP IN 3 EASY STEPS
To set up, all you need is a smartphone, an internet connection, and a registered SingPass account.
- Step 1: Install SingPass Mobile by clicking the button above.
- Step 2: Complete a one-time set up.
- Step 3: You’re all set. Log in to government digital services using your fingerprint or 6-digit passcode – it’s that simple!
FEEDBACK
We want to hear from you! For any feedback or questions, please email us at support@singpass.gov.sg.
Note: SingPass Mobile can only be installed on one device at a time.
This application is brought to you by the Government Technology Agency of Singapore.
APP PERMISSIONS
In order to provide the service, the app requires certain permissions.
[Mandatory]
“Phone”: This permission is used to obtain your device’s IMEI, among other parameters, to secure the app and generate a unique ID to tag the app to your device.
[Mandatory]
“Storage”, may also be known as “Photos, media and files”: This permission allows the app to obtain additional parameters from the device storage hardware as one of the factors in deriving the unique ID for enhanced security. A file is also created on your storage to save your troubleshooting ID when logs are sent to our Helpdesk.
The following requirements are recommended for an optimised user experience:
- Minimum Android version 6
- At least 100MB storage space
- Google Play services installed
COMMON ISSUES
If you’re encountering a “settings altered” prompt, it may be due to a rooted device. Certain apps that provide fake GPS or remote administration functions may also cause the prompt to be shown. While the team is continuously assessing these apps, users may choose to uninstall such apps to use SingPass Mobile.
If you’re encountering a “request expired” prompt, try setting your device to use “Automatic Date & Time” or “Automatic Timezone”. The exact name may differ according to your device, and can be found in your device settings.
使用指紋或6位密碼在幾秒鐘內登錄。
主要功能
-在一處查看來自政府來源的數據
使用新的MyInfo Profile功能，自定義要查看的數據。從您的護照到期日，CPF帳戶信息，HDB財產等中進行選擇。
-告別長密碼
您無需再輸入SingPass ID或密碼。使用QR登錄。只需掃描或點擊QR碼以啟動該應用，然後驗證即可！您還可以使用我們的“登錄快捷方式”功能直接從應用程序啟動常用的數字服務。
-在旅途中安全地進行交易
去度假還是在國外？使用新的SingPass移動應用程序時，可享受更大的移動性。無需再等待SMS OTP或攜帶令牌了！
設置3個簡單的步驟
要進行設置，您只需要一部智能手機，一個互聯網連接和一個註冊的SingPass帳戶即可。
-步驟1：點擊上方的按鈕，安裝SingPass Mobile。
-步驟2：完成一次性設置。
-第3步：一切就緒。使用您的指紋或6位密碼登錄到政府數字服務-就是這麼簡單！
反饋
我們希望收到你的來信！如有任何反饋或疑問，請發送電子郵件至support@singpass.gov.sg。
注意：SingPass Mobile一次只能安裝在一台設備上。
該應用程序是由新加坡政府技術局提供給您的。
應用權限
為了提供服務，該應用需要一定的權限。
[必須]
“電話”：此權限用於獲取設備的IMEI，以及其他參數，以保護應用程序安全並生成唯一的ID，以將應用程序標記到您的設備上。
[必須]
“存儲”，也可以稱為“照片，媒體和文件”：此權限允許該應用從設備存儲硬件中獲取其他參數，這是派生唯一ID以增強安全性的因素之一。當日誌發送到我們的服務台時，還會在您的存儲中創建一個文件來保存您的故障排除ID。
為優化用戶體驗，建議滿足以下要求：
-最低Android版本6
-至少100MB的存儲空間
-已安裝Google Play服務
常見問題
如果您遇到“更改設置”提示，則可能是由於設備已root。某些提供偽造GPS或遠程管理功能的應用程序也可能會導致提示顯示。在團隊不斷評估這些應用程序的同時，用戶可以選擇卸載此類應用程序以使用SingPass Mobile。
如果遇到“請求過期”提示，請嘗試將設備設置為使用“自動日期和時間”或“自動時區”。確切名稱可能會因設備而異，並且可以在設備設置中找到。