VidyoEngage is a turnkey solution for video customer engagement that enables click-to video chat, skill-based routing, customer waiting treatments, post-call surveys, and call summaries. Ideal for customer contact centers and service centers who want to add a video communications channel, VidyoEngage helps bridge the gap between online convenience and emotional connections with your customers.
This app requires a paid subscription to VidyoEngage cloud services. By installing this application, you acknowledge that you have read and understood this description. You acknowledge that this application may require access to your camera to function properly. You consent to receive communications, updates, and upgrades from Vidyo for this application or from the operator of any Vidyo system to which this application connects (an "Operator"). The Operator of each Vidyo system to which this application connects may collect meeting usage data and personal information, such as your screen name and IP address, from the application when it connects to such system, which will be subject to any terms of services, privacy policy and/or similar provisions of such Operator. You can withdraw your consent at any time by uninstalling this application. If you need assistance with removing this application, please contact support@vidyo.com.
VidyoEngage™為Android
VidyoEngage是視頻客戶參與的交鑰匙解決方案,使點擊視頻聊天,基於技能的路由,客戶等候處理,呼叫後調查和呼叫摘要。理想的客戶聯絡中心,誰想要添加一個視頻通信通道服務中心,VidyoEngage有助於彌合上網便捷,並與客戶的情感紐帶之間的差距。
此應用程序需要付費訂閱VidyoEngage雲服務。安裝此應用程序,您承認您已閱讀並理解此說明。您承認此應用程序可能需要訪問您的相機才能正常工作。您同意從Vidyo的接收通信,更新和升級,該應用程序或任何Vidyo的系統的操作人員到該應用程序連接(“操作員”)。每個Vidyo的系統的操作人員到該應用程序連接可以收集滿足使用數據和個人信息,比如你的網名和IP地址,從應用程序當它連接到這樣的系統,該系統將受到的服務,隱私的條款政策和/或運營商等類似的規定。您可以通過卸載該應用程序在任何時候撤銷同意。如果您需要刪除該應用程序的幫助,請聯繫support@vidyo.com。